> You should prefer a world with credit cards and discount brokerages to one which doesn’t have them, even as you listen to hold music occasionally.
The problem with this is, we've known for 30 years that a system that calls you back is better than a system you wait on hold for. If they can't even get something this basic right, then I guess it's good that banks will eventually, someday be software competent, but I'll be long-since dead.
The problem with this is, we've known for 30 years that a system that calls you back is better than a system you wait on hold for. If they can't even get something this basic right, then I guess it's good that banks will eventually, someday be software competent, but I'll be long-since dead.