I agree 100% with what you are saying, but I don't think you need a human connection to have good content. The encyclopedia Brittanica didn't establish a human connection, but it was a valuable resource. An ugly problem with an attention economy is that you are rewarded for seeming useful and interesting, but once the attention has been given, there is no incentive to actually deliver. So we get clickbait headlines and veneer-grade content because that's enough to get the ad dollars, without the investment that original content would require.
To be fair, most web users are happy with the arrangement - they get an endless feed of free tiny doses of dopamine while they avoid the real responsibilities of life. The large-scale effect is decidedly negative, though.
To be fair, most web users are happy with the arrangement - they get an endless feed of free tiny doses of dopamine while they avoid the real responsibilities of life. The large-scale effect is decidedly negative, though.