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Comment by Jensson

> my default stance is to simply believe people when they tell me what they want

That is even more childish though, we know for sure that people don't really know what they want. What is available is a much better predictor for what people want than what they say they want.

Peoples opinions are a valuable input, but it isn't the most important. Expert decisions that considered peoples opinions among many other things are a much better signal.

parent Jensson 3 years ago

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