AIs and other opaque processes making decisions are incredibly frustrating. I'm still wondering why my tea-of-the-month business [0] got turned down by Stripe when I incorporated an LLC (technically a Godo Kaisha, as it is incorporated in Japan).
It came as a surprise as it was perfectly fine by them for as long as it was a sole proprietorship. Which is why I strongly suspect the rejection came from an AI. At the time of rejection we were still using the Stripe account of the sole proprietorship, and surely a human would have noticed and blocked that account if it was actually running against Stripe ToS!?!
It doesn't make any sense to me. In any case, I know that financial regulations are stringent and payment providers are often required to leave us in the dark. But is it frustrating...
Now I'm stuck with PayPal for the time being. Unless they, too, decide that selling green tea is against their ToS.
By the way, does anyone know if it's ok to re-attempt to open an account with Stripe? Our offering has been evolving, so we might very well be within their ToS now?
[0] https://tomotcha.com
EDIT: wording
It came as a surprise as it was perfectly fine by them for as long as it was a sole proprietorship. Which is why I strongly suspect the rejection came from an AI. At the time of rejection we were still using the Stripe account of the sole proprietorship, and surely a human would have noticed and blocked that account if it was actually running against Stripe ToS!?!
It doesn't make any sense to me. In any case, I know that financial regulations are stringent and payment providers are often required to leave us in the dark. But is it frustrating...
Now I'm stuck with PayPal for the time being. Unless they, too, decide that selling green tea is against their ToS.
By the way, does anyone know if it's ok to re-attempt to open an account with Stripe? Our offering has been evolving, so we might very well be within their ToS now?
[0] https://tomotcha.com
EDIT: wording