There's a noticeable difference between self-checkout stations, for example:
The stations at my local Harris teeter are unable to handle the user quickly scanning+placing products in the bagging area. I imagine this has to do with how the software translates changes in the bagging-area weight to a count of items. When this happens you have to wait around for the system to decide you aren't, in-fact, stealing.
These same stations also prevent further item scanning once an age restricted item (e.g. alcohol) is scanned, forcing you the wait around for the attendant before you can continue with your items.
Contrasted to the self-checkout stations at my local food-lion, which have none of these issues, the lack of UX is frustrating.
To top off with some non-content: You'd really think more people would have learned how to reliably scan barcodes after observing others do it hundreds, if not thousands, of times.
The stations at my local Harris teeter are unable to handle the user quickly scanning+placing products in the bagging area. I imagine this has to do with how the software translates changes in the bagging-area weight to a count of items. When this happens you have to wait around for the system to decide you aren't, in-fact, stealing.
These same stations also prevent further item scanning once an age restricted item (e.g. alcohol) is scanned, forcing you the wait around for the attendant before you can continue with your items.
Contrasted to the self-checkout stations at my local food-lion, which have none of these issues, the lack of UX is frustrating.
To top off with some non-content: You'd really think more people would have learned how to reliably scan barcodes after observing others do it hundreds, if not thousands, of times.