At the enterprise level, I suppose you could be looking at IBM Rational or Microsoft Dynamics. I'm surprised ServiceNow isn't trying to break into this space. But with the amount of customization that ends up being demanded, I'm not surprised the big companies start rolling their own.
For smaller companies, there's so many choices out there, I can understand why it's hard to decide on one.
For smaller companies, there's so many choices out there, I can understand why it's hard to decide on one.