You should change the title to be of "Ask HN:" format.
My $0.02 is that if you charge your clients as part of an overall hosting solution, then you either have a rate card or a monthly rate that covers issues such as this.
Else, it's outside of your usual work, then it would be reasonable to bill for your time.
My $0.02 is that if you charge your clients as part of an overall hosting solution, then you either have a rate card or a monthly rate that covers issues such as this.
Else, it's outside of your usual work, then it would be reasonable to bill for your time.