That is not an unreasonable assumption, no, for a
service.
I would posit that your error is in thinking of Mastodon as a service, rather than a community of people trying to get away from using "services" to live our lives through.
In that context, I would expect exactly these sorts of errors, and as an admin, I would expect the community to understand and be forgiving, because we are all figuring this out together as we go - again, with only the money in our bank accounts.
I think that if you're genuinely interested in participating in the Mastodon project and helping it to succeed, I would suggest that writing a polemic which reflects your service-based expectations and shits on the efforts of the earnest sysops who do this for the passion of it and the desire to see this better alternative happen is about the worst way to express your frustration at losing data that you had the option to do a weekly backup of yourself.
You need to let go of your "service" expectations and start thinking of Mastodon as what it is: a network of personal computers which people are using to talk to each other. You need to think of your personal Mastodon profile the same way you think about your personal hard drive.
I would posit that your error is in thinking of Mastodon as a service, rather than a community of people trying to get away from using "services" to live our lives through.
In that context, I would expect exactly these sorts of errors, and as an admin, I would expect the community to understand and be forgiving, because we are all figuring this out together as we go - again, with only the money in our bank accounts.
I think that if you're genuinely interested in participating in the Mastodon project and helping it to succeed, I would suggest that writing a polemic which reflects your service-based expectations and shits on the efforts of the earnest sysops who do this for the passion of it and the desire to see this better alternative happen is about the worst way to express your frustration at losing data that you had the option to do a weekly backup of yourself.
You need to let go of your "service" expectations and start thinking of Mastodon as what it is: a network of personal computers which people are using to talk to each other. You need to think of your personal Mastodon profile the same way you think about your personal hard drive.