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Comment by zebnyc

I have health insurance and a costco membership. I would totally use it if they cap the price at $29.

Anything has to be better than the virtual visit that I had with OneMedical last year.

Story time: I needed a prescription refill and I booked with a nurse practitioner through OneMedical. During my appointment, within the first couple of minutes I told the nurse the prescription that I needed. She then spent ten minutes asking filler questions about my medical history which had nothing to the drugs which I was requesting. Then she sends the prescription to my pharmacy. So far so good. OneMedical then bills me bloody $220 for this visit.

Later on I found out that this nurse practitioner was employed by OneMedical. I figured I would call their office to ask how they can justify these prices. When I call their billing department, they kept hanging up / disconnecting on me. When I reached out to them on their website, they are blaming my insurance company for my large bill.

At no time before I booked my visit was I informed how much I would have to pay despite asking repeatedly. I am all for this costco partnership. Here is hoping that the don't turn into the next OneMedical.

parent zebnyc 3 years ago

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