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Comment by tikkun

I've been looking into this question for a bit. [1]

Here's my notes on evals --

Things to consider when comparing options:

1) “Types of metrics supported (only NLP metrics, model-graded evals, or both), level of customizability; supports component eval (i.e. single prompts) or pipeline evals (i.e. testing the entire pipeline, all the way from retrieval to post-processing)”

2) “+method of dataset & eval management (config vs UI), tracing to help debug failing evals”

3) “If you wanted to go deeper on evaluation, I'd probably also add:

What to evaluate for:

- Hallucination

- Safety

- Usefulness

- Tone / format (eg conciseness)

- Specific regressions

Tips:

- Model-graded evaluation is taking off

- Use GPT-4, GPT-3.5 is not good enough [for evals]

- Most big companies have some human oversight of the model-grading

- Conversational simulation is an emerging idea building on top of model-graded eval” - AI Startup Founder

---

Here are a few that people are using for evals at production scale:

* Honeyhive https://honeyhive.ai

* Gentrace https://gentrace.ai

* Humanloop https://humanloop.com

* Gantry https://www.gantry.io

I've done calls with the founders of three of those four, and I've talked with enterprise customers who've been evaluating a couple of those.

I see there's a few others mentioned in this thread (langfuse, truera, langkit/whylabs) that I haven't heard about from customers but also look promising. There's also langsmith which I do know is popular amongst enterprises (enterprises hear of langchain, see that they have a big enterprise-oriented offering) but I haven't talked with anyone who uses it.

Then for evals at prototyping scale there are various small tools and open source tools that I've collected here: https://llm-utils.org/List+of+tools+for+prompt+engineering

[1]: I'm working on an AI infra handbook. Email me, email in profile, if you can review/add comments to my draft. It's 23 pages long :x

parent tikkun 3 years ago

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