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Comment by WJW

1. Print the checklist/runbook out on paper with actual empty boxes next to the steps.

2. Laminate the printed checklist and put it in a big folder.

3. Every time you run the checklist, use a sharpie to mark the checkbox after you've done the step.

4. When you are done with the entire process, use whiteboard cleaner to wipe out the checks again and put the checklist back in the big folder with all the other checklists.

This is how every safety critical profession (aviation, shipping, medical, power generation, etc) has worked for decades and unless people are willingly being obtuse it is extremely hard to do it wrong. You just need people to turn off their ego and follow the process instead of trying to show off by doing it from memory. This last part might be more difficult in software settings.

parent WJW 3 years ago

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