That's a very popular take, but if it's laid out clearly in the contract that heated seats (or whatever feature) are not part of what you're buying up front, then technically they're in the right. The fact that buying big solid things like cars has typically, thus far, in our society, meant owning every physical piece of that thing, doesn't and shouldn't override what it says in the contract.
Maybe an argument can be made that the contract is deceptive, or so long and detailed that it amounts to a DoS on the potential buyer. I think those are important topics that deserve a lot more scrutiny and weight in the courtroom than they get. But that's a different topic.
Maybe an argument can be made that the contract is deceptive, or so long and detailed that it amounts to a DoS on the potential buyer. I think those are important topics that deserve a lot more scrutiny and weight in the courtroom than they get. But that's a different topic.