a) I feel that any comments about X (please respect how they identify themselves) have the well poisoned right now. Whether they do anything good or anything bad, it's impossible for them to get an objective opinion right now so posting this on here is just inviting really vapid criticism.
b) Should X have banned you? Probably not.
c) Was it kind of dumb of to post a random copy/paste message to multiple people with a link on X knowing how algorithms are dumb? Probably.
d) A suggestion for Elon. Zig where others zag. Most SV giants provide no human customer service to fix issues like this. Can you figure out a way to provide good customer service in some form to resolve the issues these customers face? If you want X to be the method to handle online payments and anything else you envision in the future, you have to be trustworthy to people and be able to handle problems with intelligent humans.
b) Should X have banned you? Probably not.
c) Was it kind of dumb of to post a random copy/paste message to multiple people with a link on X knowing how algorithms are dumb? Probably.
d) A suggestion for Elon. Zig where others zag. Most SV giants provide no human customer service to fix issues like this. Can you figure out a way to provide good customer service in some form to resolve the issues these customers face? If you want X to be the method to handle online payments and anything else you envision in the future, you have to be trustworthy to people and be able to handle problems with intelligent humans.