Not only is Chase forcing me to opt into a 125 page agreement [0] in order to log in to my account—say, to pay my bill or check my balance—but that agreement has a new arbitration clause. The arbitration clause says you can opt out within 60 days but gives no instructions for how to do so. Not even an email address to contact.
I would love to log into my account tonight but won't until I know I can opt out of arbitration.
This upsets me, maybe more than it should, and I'm thinking of dropping Chase. Anyone else?
Not only is Chase forcing me to opt into a 125 page agreement [0] in order to log in to my account—say, to pay my bill or check my balance—but that agreement has a new arbitration clause. The arbitration clause says you can opt out within 60 days but gives no instructions for how to do so. Not even an email address to contact.
I would love to log into my account tonight but won't until I know I can opt out of arbitration.
This upsets me, maybe more than it should, and I'm thinking of dropping Chase. Anyone else?
[0]: https://static.chasecdn.com/content/dam/legal-agreements/lib...