Comment by ChristianMarks

This article pertains mostly to large, sclerotic firms with a pronounced suit-geek divide, somewhat like the blood-brain barrier. But it also exists in IT in higher ed as well. I suppose anyone with a modicum of professional pride would not want to work at a firm where the executives believe that managing IT is like herding cats--unless they were paid enough to guarantee the author a sufficiently high commission. (Knuth, incidentally, distinguishes computer science from IT and states that his interests lie with the former.)