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Comment by bertil

I genuinely want to know what lead Google to not support Maps offline properly. It’s truly staggering how, even when I do everything I can to say: save this journey, don’t delete the map around it, don’t delete the journey, just passively show me where I am next to it, it will gleefully delete everything.

I once met their lead designer (who had just changed to work at another FAANG) and… boy was that not a conversation I wanted to have. You know how designers like to say that users are always right? Well, not that guy. Literally 45 minutes of monologue, none of it about connectivity, being lost or unfamiliar languages. Just how people were wrong, wrong reviews wrong and how they couldn’t read information properly unless they had ‘a mission’. “What if the mission is finding their way in a new city where they don’t have connection?” Didn’t care. Not a real mission.

A little later, he was told that the company he was now working for throttled wifi every Wednesday to encourage empathy. That was not a conversation he wanted to have.

parent bertil 3 years ago

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