I don't think you watched the video which provides a much more simple explanation (and more importantly simple to carry out) than "ice cream is a loss leader that a bean counter discovered 85% reliability minimizes losses".
For one, franchise owners decide when to do repairs that are prohibitively expensive. Two, the failures are not "random" and likely store based (one franchise down for 2 weeks rather than 10 franchises down a day) because it's owner discretion on when to fix it. Three, there is demonstrated profit in the McDonalds <-> Taylor collusion based monopoly.
There's no need for an elaborate spreadsheet conspiracy. Taylor is using a contract which enables them to charge exorbitant amounts for labor and prevent the free market (iFixIt and Kytch) from providing equivalent labor (theoretically under equivalent liability) at a much cheaper cost.
Mcdonalds is making a contractual obligation on behalf of the franchises and that contractual obligation benefits McDonalds at the cost of the Franchises.
For one, franchise owners decide when to do repairs that are prohibitively expensive. Two, the failures are not "random" and likely store based (one franchise down for 2 weeks rather than 10 franchises down a day) because it's owner discretion on when to fix it. Three, there is demonstrated profit in the McDonalds <-> Taylor collusion based monopoly.
There's no need for an elaborate spreadsheet conspiracy. Taylor is using a contract which enables them to charge exorbitant amounts for labor and prevent the free market (iFixIt and Kytch) from providing equivalent labor (theoretically under equivalent liability) at a much cheaper cost.
There is very clear conflict of interest.
https://en.wikipedia.org/wiki/Conflict_of_interest
https://en.wikipedia.org/wiki/Principal%E2%80%93agent_proble...
Mcdonalds is making a contractual obligation on behalf of the franchises and that contractual obligation benefits McDonalds at the cost of the Franchises.