Comment by fiddlerwoaroof

The thing I don't understand about Slack is how the core functionality seems to have continuously degraded since I started using it in ~2015. When I started using it, its core message sending features basically didn't have the issues with delayed messages or failure to send that I had experienced with competitors. Now, I routinely have to reset the app/clear the cache and go through various dances to get files to upload reliably (add the file to a message, wait five or ten seconds, then hit send). It's nice to see these technical write-ups about improving the infrastructure behind Slack, but I'd like to see fewer feature launches and more stability improvements to make the web, desktop and mobile apps feel like reliable software again. (nice to haves would be re-launching the XMPP and IRC bridges)