You might be misconstruing the point. I certainly wasn’t insinuating more and more metrics. If anything, it’s the opposite: a core understanding of what’s really important helps you focus on the few metrics that matter.
In that context, I’m not really sure what point you’re making, unless it’s just to share a personal anecdote. Are you implying that management shouldn’t have any quantitative measures and should only be qualitative?
In that context, I’m not really sure what point you’re making, unless it’s just to share a personal anecdote. Are you implying that management shouldn’t have any quantitative measures and should only be qualitative?