> Yuan told employees that Zoom the product does not allow Zoom the company to "build as much trust or be as innovative as in the office." So why does it even exist and how is it making money?
This line of reasoning is asinine. Perfectly defensible to say that Zoom is great for other industries, or orgs built with different structure. While eating your own dogfood is a confidence builder, it’s by no means a requirement for companies to do it 100%.
Also to suggest that Zoom is only meaningful as a product if you can run your company fully remote is laughably myopic; there is lots of value to having VCs between offices and teams, even if those teams work in-person.
Sure, Zoom has marketing material that leans into remote work. To avoid confused thinking like the OP you should note the purpose of marketing teams and not over-index on what they say.
This line of reasoning is asinine. Perfectly defensible to say that Zoom is great for other industries, or orgs built with different structure. While eating your own dogfood is a confidence builder, it’s by no means a requirement for companies to do it 100%.
Also to suggest that Zoom is only meaningful as a product if you can run your company fully remote is laughably myopic; there is lots of value to having VCs between offices and teams, even if those teams work in-person.
Sure, Zoom has marketing material that leans into remote work. To avoid confused thinking like the OP you should note the purpose of marketing teams and not over-index on what they say.