I wish more companies would be able to work with KPIs as _one_ part of the equation, rather than the be all end all. I haven't seen a lot of that :(
In my experience, data driveness quickly leads to an unhealthy focus on short term results - cause that's usually what's most straightforward to measure and impact. What you get is teams hunting local maxima. What's missing is the guts to follow a vision/intuition regardless of what the numbers say, at least some of the time.
It seems hard to accept that we can't measure everything that impacts the long term success of a company, but I don't see why that typically translates to not caring about it altogether.
In my experience, data driveness quickly leads to an unhealthy focus on short term results - cause that's usually what's most straightforward to measure and impact. What you get is teams hunting local maxima. What's missing is the guts to follow a vision/intuition regardless of what the numbers say, at least some of the time.
It seems hard to accept that we can't measure everything that impacts the long term success of a company, but I don't see why that typically translates to not caring about it altogether.