I’m torn on this article. I understand where the doctor is coming from. However, I also disagree entirely with the “should’ve been super skeuomorphic” conclusion. From my experience, that just does not work. It could’ve been a temporary thing to facilitate the transition at best.
In fact, I do not see a single argument that supports the “bad software” claim. Instead, I see something else: part of the information was not in the files that were digitized, but instead in the doctors head. This information is no longer applicable.
When you decide to go digital, the workflow changes, period. There’s no easy solution, it may take quite some time to let go of the old ways and embrace the new system.
In fact, I do not see a single argument that supports the “bad software” claim. Instead, I see something else: part of the information was not in the files that were digitized, but instead in the doctors head. This information is no longer applicable.
When you decide to go digital, the workflow changes, period. There’s no easy solution, it may take quite some time to let go of the old ways and embrace the new system.