There is very thin line, alas. And it goes to same old "were you really happy to use taxi before uber". In 2 countries where I did live and in many where I used just them, I wasn't happy.
Taxis were as unreliable and untrusworthy and they could be - unpredictable prices, you never know if it will actually come even if company accepted your request, shady city navigation when pay by meter etc.
So I'm all for company like Uber to be able to cut such bad actors very fast to be able to provide good service for customers. But that ability seems like quickly and universally degrades to "we own you and your schedule" attitude by ubers of the world
Taxis were as unreliable and untrusworthy and they could be - unpredictable prices, you never know if it will actually come even if company accepted your request, shady city navigation when pay by meter etc.
So I'm all for company like Uber to be able to cut such bad actors very fast to be able to provide good service for customers. But that ability seems like quickly and universally degrades to "we own you and your schedule" attitude by ubers of the world