I know that many smaller therapists use Zoom for exactly the reasons you mentioned above - ease of use. They often don't have the technical know-how to assess the technology they're using.
The UK, for example, has hundreds of private mental health practitioners (therapists, psychologists, etc.) that provice their services directly to clients. They almost universally use off-the-shelf technology for video calling, messaging, and reporting.
The UK, for example, has hundreds of private mental health practitioners (therapists, psychologists, etc.) that provice their services directly to clients. They almost universally use off-the-shelf technology for video calling, messaging, and reporting.