Shameless plug; I'm building FaangSupport[0] to try to solve this issue, did a Show HN[1] to try and get some feedback but It didn't get enough traction; Most Important Feedback I needed is whether my idea is even legal. But I believe we have to democratize accesss to customer support for Faang.
[0] https://faangsupport.com
[1] https://news.ycombinator.com/item?id=36899787