We use a chat bot because we simply do not have the support staff to answer your questions.
So you get the bot --it's either that or nothing.
But what we do do, is monitor the bot logs. If a function is missing from the product or website, we add it so that future users can fully self-service.
It's important to note, users are free to cancel their account at any time and/or get a refund.
We use a chat bot because we simply do not have the support staff to answer your questions.
So you get the bot --it's either that or nothing.
But what we do do, is monitor the bot logs. If a function is missing from the product or website, we add it so that future users can fully self-service.
It's important to note, users are free to cancel their account at any time and/or get a refund.