To clarify, we communicated this incident to the personalized status page [1] of all affected customers within 30 minutes of this single host going down, and resolved the incident on the status page once it was resolved ~47h later. Here's the timeline (UTC):
- 2023-07-17 16:19 - host goes down
- 2023-07-17 16:49 - issue posted to personalized status page
- 2023-07-19 15:00 - host is fixed
- 2023-07-19 15:17 - issue marked resolved on status page
To clarify, we communicated this incident to the personalized status page [1] of all affected customers within 30 minutes of this single host going down, and resolved the incident on the status page once it was resolved ~47h later. Here's the timeline (UTC):
- 2023-07-17 16:19 - host goes down
- 2023-07-17 16:49 - issue posted to personalized status page
- 2023-07-19 15:00 - host is fixed
- 2023-07-19 15:17 - issue marked resolved on status page
[1] https://community.fly.io/t/new-status-page/11398