It sucks when you say it like the title: "6 days to change 1 line of code",
But... The system improved in a few other ways:
1. The setting became configurable via the parameters table instead of being hard coded.
2. Auditing was introduced to track changes to that setting.
I'm not trying to defend bureaucracy, because I truly hate that aspect of large organizations, but just point out that additional value was created during those 6 days beyond what was originally set out to be achieved.
Incidentally, this is why you have to bake in a set amount of overhead into your estimates, and need to take this red tape into consideration if you do story pointing.
But... The system improved in a few other ways:
1. The setting became configurable via the parameters table instead of being hard coded.
2. Auditing was introduced to track changes to that setting.
I'm not trying to defend bureaucracy, because I truly hate that aspect of large organizations, but just point out that additional value was created during those 6 days beyond what was originally set out to be achieved.
Incidentally, this is why you have to bake in a set amount of overhead into your estimates, and need to take this red tape into consideration if you do story pointing.