I'm gonna echo a number of other folks here and also disagree.
Maintaining a strong personal relationship with staff doesn't preclude giving tough feedback; on the contrary, it supports it by creating a base of trust that you can rely on when things get difficult.
Even letting someone go can be done with compassion, and that is supported by a strong relationship.
Maintaining a strong personal relationship with staff doesn't preclude giving tough feedback; on the contrary, it supports it by creating a base of trust that you can rely on when things get difficult.
Even letting someone go can be done with compassion, and that is supported by a strong relationship.