People don’t read. Period. They’ll just click anything.
One approach I take is to make the user type something before taking the destructive action. Make them type IRREVERSIBLY DELETE MY ACCOUNT!, in all caps, with punctuation.
Another option is to have a 30 second timer where users have to sit on that screen and wait until you enable the delete button.
I’m sure many here would call these “dark patterns”, but these tricks have saved me so many painful support tickets over the years it’s not even funny.
One approach I take is to make the user type something before taking the destructive action. Make them type IRREVERSIBLY DELETE MY ACCOUNT!, in all caps, with punctuation.
Another option is to have a 30 second timer where users have to sit on that screen and wait until you enable the delete button.
I’m sure many here would call these “dark patterns”, but these tricks have saved me so many painful support tickets over the years it’s not even funny.