Comment
Comment by pedrocr
Unfortunately we didn't use the contactless change to finally fix this. NFC payments are still stuck in the world where the client doesn't have a way to make the payment themselves so has to trust the payment terminal the merchant puts in front of him with their secret information. The transaction should have been reversed. The merchant should have the dumb side, where they only communicate payment details, and the client's phone should be the one doing verifications and initiating the payment. It's bonkers that this hasn't become standard yet. Even more bonkers that internet payments didn't make the same switch long ago.