It may just be a fake scenario but the actual solution there would be to implement the 1 hour fix without a single discussion or email.
Sometimes the best way to tailor words for both engineers and managers is to 1) solve the problem then 2) if the solution was actually difficult, explain how you solved it in simple terms.
Sometimes the best way to tailor words for both engineers and managers is to 1) solve the problem then 2) if the solution was actually difficult, explain how you solved it in simple terms.