The OP's tone clearly indicates that he expects some compensation, Linode's TOS are pretty clear:
Therefore, subscriber agrees that Linode.com shall not be liable for any damages arising from such causes beyond the direct and exclusive control of Linode.com. Subscriber further acknowledges that Linode.com's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall Linode.com be liable for any special or consequential damages, loss or injury.
This also provides an interesting dilemma when it comes to such events. In this case the damage is relatively easily quantifiable, he got X bitcoins stolen so the damage is X times the bitcoin value at that time. Still, it could have easily been user personal data or credit card information, which would have made an evaluation harder to make.
One of the risks of using such a platform I guess and something that anyone who does it should consider.
This also provides an interesting dilemma when it comes to such events. In this case the damage is relatively easily quantifiable, he got X bitcoins stolen so the damage is X times the bitcoin value at that time. Still, it could have easily been user personal data or credit card information, which would have made an evaluation harder to make.
One of the risks of using such a platform I guess and something that anyone who does it should consider.