Comment
Comment by daniel_reetz
Many non-technical users assume blame for slowness and clunkiness. So many times I've heard self-blame when helping out family. "I shouldn't have so many pictures on my desktop" (there are 8 pictures). "I just can't figure out these phones" phone is dark patterning or has hidden functionality six menu items deep and behind a swipe/long press. "I never should have let it update, it's never been the same" - a forced update.