That's true but without assuming intent you end up blindly following rules.
Something struck me when first moved to UK from Turkey: Every rule in UK seemed to have an intent and that's why I think Turkey is full of rules which no one follows but in UK the rules are less numerous but followed. In Turkey, Turks like to think that the rules are not followed because the fines are too small or that the government is incompetent and can't enforce the fines. I disagree, I think Turkey is a chaotic society because rules are not built around intent. Did you know that up until (literally)yesterday live music after midnight was banned in Turkey as part of Covid-19 measures?
For the first few months until I got my white collar job, I did some part time jobs in London as a waiter etc. and worked at some high end venues and hotels. In these places there are some equipments(like climate control of the wine cellar) which are operated through control panels which are accessible to everyone and they didn't put signs that say "don't touch", instead the signs said "you have no reason to touch this". They were able to keep curious hands away from buttons that shouldn't be pushed by those who don't know what they are doing by simply emphasising the intent.
Intent is extremely important, in fact everything is about intent. Every human action is with an intent. Great UX is built by designing around intent.
That's true but without assuming intent you end up blindly following rules.
Something struck me when first moved to UK from Turkey: Every rule in UK seemed to have an intent and that's why I think Turkey is full of rules which no one follows but in UK the rules are less numerous but followed. In Turkey, Turks like to think that the rules are not followed because the fines are too small or that the government is incompetent and can't enforce the fines. I disagree, I think Turkey is a chaotic society because rules are not built around intent. Did you know that up until (literally)yesterday live music after midnight was banned in Turkey as part of Covid-19 measures?
For the first few months until I got my white collar job, I did some part time jobs in London as a waiter etc. and worked at some high end venues and hotels. In these places there are some equipments(like climate control of the wine cellar) which are operated through control panels which are accessible to everyone and they didn't put signs that say "don't touch", instead the signs said "you have no reason to touch this". They were able to keep curious hands away from buttons that shouldn't be pushed by those who don't know what they are doing by simply emphasising the intent.
Intent is extremely important, in fact everything is about intent. Every human action is with an intent. Great UX is built by designing around intent.