How PayPal and Apple’s Fraud Policies Punish the Honest User

In mid-November last year, I woke up to the sound of my inbox suddenly being flooded with new messages. I have things set to alert me whenever PayPal, Wells Fargo, or iTunes emails me because I know that means that money is either being given to me or taken away. To my surprise, what I discovered that morning was incredibly concerning, and would result in what could be the most frustrating customer experience of my life.
135 points MattRyanLG 14 years ago 72 comments

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