> firing at least two people involved in the debacle
The idea that after a mistake companies should fire people leads to company cultures that are overall worse for everyone, including customers/users. Demand that they apologize, even that they give compensation, but not firing.
The idea that after a mistake companies should fire people leads to company cultures that are overall worse for everyone, including customers/users. Demand that they apologize, even that they give compensation, but not firing.