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Comment by rozenmd

It sounds like your team lacks a culture of continuous improvement - IMO in a product team on-call's full-time job is to make the next on-call engineer's job easier through deleting irrelevant alerts, automating fixes, and generally making the system more stable.

I wrote a longer guide about this here: https://onlineornot.com/incident-management/on-call/improvin...

parent rozenmd 3 years ago

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