Question 2: What is the pain point you are experiencing?
I'm doubtful many can articulate this as the first real question, at least accurately describe the true problem. This is actually a big part of the value of any "solution", yet you expect to get it for free at the start.
Later you ask what I think is the root cause... if I knew that I would state it as the pain point earlier.
Finally you just end the interaction with "thanks!". What value did I get out of this? I provided you with very shallow data for what exactly, and you gave me... nothing?
I'm doubtful many can articulate this as the first real question, at least accurately describe the true problem. This is actually a big part of the value of any "solution", yet you expect to get it for free at the start.
Later you ask what I think is the root cause... if I knew that I would state it as the pain point earlier.
Finally you just end the interaction with "thanks!". What value did I get out of this? I provided you with very shallow data for what exactly, and you gave me... nothing?
Not sure what the value proposition is...