DO should have done something like that as well, just cutting off service because you sent some emails is kinda shitty.
DO should abide by the law of the country they operate in. If that means they can shut off services for non-payment then that's what they're entitled to do. By the sounds of it they gave plenty of warning and 30 days service they weren't getting paid for.
Email is the expected form of business communication in 2023. I don't think any of the hosts I use even have my physical address. Maybe they could SMS me. I doubt they have my phone number either though.
I would expect a billing warning notice when I SSH into the service though. Maybe that was in place for the 30 days before they shut the customer out. I certainly hope so.
DO should abide by the law of the country they operate in. If that means they can shut off services for non-payment then that's what they're entitled to do. By the sounds of it they gave plenty of warning and 30 days service they weren't getting paid for.
Email is the expected form of business communication in 2023. I don't think any of the hosts I use even have my physical address. Maybe they could SMS me. I doubt they have my phone number either though.
I would expect a billing warning notice when I SSH into the service though. Maybe that was in place for the 30 days before they shut the customer out. I certainly hope so.