I've been following Rui's journey with curiosity because I am also trying to build a FOSS business.
Unfortunately, it's also around developer tools.
My value proposition is going to be support through real-time chat to employees of my clients. I want to cut out the middle man of a client employee being a de facto expert in my software and make myself the expert that employees can talk to.
In general, could this be a better value prop than Rui's?
Sorry if asking is inappropriate; you just seemed like someone who would know.
Unfortunately, it's also around developer tools.
My value proposition is going to be support through real-time chat to employees of my clients. I want to cut out the middle man of a client employee being a de facto expert in my software and make myself the expert that employees can talk to.
In general, could this be a better value prop than Rui's?
Sorry if asking is inappropriate; you just seemed like someone who would know.