Will your customers need to give you the full list of the refunded transactions? Since you couldn't detect them in the first place I don't imagine the fees will be automatically refunded?
Also, after posting this thread I just had to refund two more payments from an Indian IP address using a Singapore card with a billing address in the USA with a ZERO risk score. How does that make any sense? There is no CVC check listed and the zip check is "Unavailable"
I simply don't understand some of these scores
How could there not be a minimum risk score in a situation like this where none of the countries even match up...
Also, after posting this thread I just had to refund two more payments from an Indian IP address using a Singapore card with a billing address in the USA with a ZERO risk score. How does that make any sense? There is no CVC check listed and the zip check is "Unavailable"
I simply don't understand some of these scores
How could there not be a minimum risk score in a situation like this where none of the countries even match up...