As a person who paid for Google's "Gold" support. They are less than useless.
Don't go into these accounts at all. Not even to try and help/contact them. Laws about this are very vague and no one within the ORG would want to admit that they made a mistake by adding you.
Don't go into these accounts at all. Not even to try and help/contact them. Laws about this are very vague and no one within the ORG would want to admit that they made a mistake by adding you.