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Comment by Blake_1P

Hey there! Blake from 1Password here.

We use Stripe as our payment processor, and ultimately that's what handles the credit card validation side of things. If you're seeing yourself routinely declined with the same card, there's likely something going on with that particular payment card that's outside of our control.

If you're already in touch with us via email, feel free to send us another follow-up message and be sure to mention me by name -- I'd be more than happy to take a second look at things with you.

parent Blake_1P 3 years ago

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