Agreed. The skill isn't even an issue - you just hire them for the right roles.
Having the same definition of "no" as Americans is huge. Indians have a really tough time saying something isn't going well, or that we shouldn't do a project, for cultural reasons. That's great! Culture is great.
For work though, something closer to the culture of the outsourcer makes it a lot easier to deal with.
Flights are also so much easier, everyone I know speaks at least SOME Spanish (unlike Hindi/Tamil/Tagalog for the other big destinations) and that helps rough out the edges a LOT.
I'd bet on Mexico, hard, right now. Same with BA and Colombia.
Having the same definition of "no" as Americans is huge. Indians have a really tough time saying something isn't going well, or that we shouldn't do a project, for cultural reasons. That's great! Culture is great.
For work though, something closer to the culture of the outsourcer makes it a lot easier to deal with.
Flights are also so much easier, everyone I know speaks at least SOME Spanish (unlike Hindi/Tamil/Tagalog for the other big destinations) and that helps rough out the edges a LOT.
I'd bet on Mexico, hard, right now. Same with BA and Colombia.