"Considering" might be a bit strong. All that's really happening is the CRTC is opening a public consultation in response to a formal complaint. A cursory look at the CRTC's website shows quite a few public proceedings that are open to comment [0], including the one from the featured article.
I'm inclined to believe this is an example of the system working as intended. A complaint was filed and now the public has their opportunity to voice their opinions in response.
I'm inclined to believe this is an example of the system working as intended. A complaint was filed and now the public has their opportunity to voice their opinions in response.
[0] https://applications.crtc.gc.ca/instances-proceedings/Defaul...