For what it’s worth when I was TL I would regularly hang out on discord and answer questions for R2. I believe the team still does that and the community itself also answers a lot of questions. Now that I TL Workers KV I do the same in that chat room.
There’s also the community forums although I find it’s harder to stay on top of those personally.
Not trying to say our paygo support is as good. Just saying for those customers, I do personally try to offer ENT-level support as an entire class of users (ie all paygo = 1 ent to me for the products I personally support)
There’s also the community forums although I find it’s harder to stay on top of those personally.
Not trying to say our paygo support is as good. Just saying for those customers, I do personally try to offer ENT-level support as an entire class of users (ie all paygo = 1 ent to me for the products I personally support)