I always buy directly from the hotel assuming that I will be treated better due to the hotel earning more money from me due to not having to pay commission to a travel agent.
Also, I assume there is less probability of errors since when you reserve on a travel agent website, your reservation goes through an additional system before it gets to the hotel.
Also, I assume there is less probability of errors since when you reserve on a travel agent website, your reservation goes through an additional system before it gets to the hotel.