Crimes are committed all the time using phones and yet, we do not allow phone companies to monitor, record and report the content of pur phone conversations. And they can't just add a line in a terms of service, they have no legal right to do it. (Ignore the issue of Metadata, I mean the audio portions of our calls)
So why have we accepted it is ok for all of our private electronic conversations to be monitored then?
These are horrific crimes descrbied here but all the solutions proposed reinforce the idea and start from the presumption that every SV company has a legal right to snoop on every conversation you have on their platforms.
I don't think you can have it both ways. If you routinely spy on your customers to sell ads, manipulate their behaviors and build sophisticated AI to make inferences about what every keystroke and mouse movement means, then you don't get to turn your head and pretend the crimes you witness on your platform aren't real.
So why have we accepted it is ok for all of our private electronic conversations to be monitored then?
These are horrific crimes descrbied here but all the solutions proposed reinforce the idea and start from the presumption that every SV company has a legal right to snoop on every conversation you have on their platforms.
I don't think you can have it both ways. If you routinely spy on your customers to sell ads, manipulate their behaviors and build sophisticated AI to make inferences about what every keystroke and mouse movement means, then you don't get to turn your head and pretend the crimes you witness on your platform aren't real.