Not sure if this is common knowledge, but I learned booking.com does not necessarily integrate with hotel backends in the way you might expect given their name. Turns out they (at least sometimes?) just lie to you in the UI.
I know that because my dad used booking.com last year, but when he presented the booking.com printout at the front desk - 'Sorry sir, we can't recognize that.' He wasn't late or anything. Pretty sure he prepaid too. Total nightmare - you had one job, booking.com, GTFO.
Personally given the blatant deception, plus the way they took UK/Netherlands pandemic money and laid workers off anyway [1][2] I don't think I'll ever use it. Also, Barry Diller thinks working from home is a crock [3]. I'll take my business elsewhere, GL with that Barry.
I know that because my dad used booking.com last year, but when he presented the booking.com printout at the front desk - 'Sorry sir, we can't recognize that.' He wasn't late or anything. Pretty sure he prepaid too. Total nightmare - you had one job, booking.com, GTFO.
Personally given the blatant deception, plus the way they took UK/Netherlands pandemic money and laid workers off anyway [1][2] I don't think I'll ever use it. Also, Barry Diller thinks working from home is a crock [3]. I'll take my business elsewhere, GL with that Barry.
[1] https://hospitality-on.com/en/concept/booking-holdings-repor...
[2] https://skift.com/2022/02/11/booking-com-to-eliminate-2700-c...
[3] https://viewfromthewing.com/expedia-boss-trashes-his-employe...